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22nd of February 2018

Gadgets



Fujitsu Recalls Thousands of Laptop Batteries Due to Fire Risk

Fujitsu Laptop Battery Recall February 2018

Last month it was HP who implemented a voluntary safety recall for 52,600 laptop batteries due to fire risk. This month it's the turn of Fujitsu to do the same thing, only this time it's for just under 6,000 laptop battery packs sold across the US and Canada.

The battery packs were supplied by Panasonic and included in the following Fujitsu laptops: Celsius H720, Lifebook E752, E733, E743, E753, P702, P772, S710, S752, S762, T732, T734, and T902. The affected battery pack product numbers are CP556150-03, CP579060-01, and CP629458-03, with those codes being found printed on a white label attached to the battery.

In total, some 5,800 Fujitsu defective batteries were sold in the US and a further 606 were sold in Canada. The battery packs were sold separately between July 2012 and Dec. 2017 at shopfujitsu.com, and inside Fujitsu laptops priced at between $1,100 and $2,900. So far Fujitsu has had one report of a battery fire meaning there is a risk of burn or fire damage if your laptop continues to use one of these batteries.

Fujitsu advises owners to stop using the battery immediately and remove it from your laptop. Then call the company on 800- 835-4878 or 800-8FUJITSU between 7am and 7PM CT Monday to Friday. Alternatively, visit Fujitsu's US website then click Product Support at the bottom of the site, then Notebook & Tablet PCs at the bottom, then Fujitsu Voluntary Battery Recall and Replacement. A new battery will be sent out to you in due course.

Further information is also available at the United States Consumer Product Safety Commission recall page.

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